Voice AI Pipeline
Transcribe, summarize, analyse and organize your conversations with our AI Pipeline.
Gain valuable insights that can be used for improving customer services and sales activities.
Implement security checks to help reduce fraud or to deliver on your compliance obligations.
Popular Use Cases
Conversation Visibility
Customer Services
Fraud Analysis
Compliance Monitoring
Operational Overview
i164.ai's Voice AI Pipeline automates the processing of large volumes of audio files, such as call recordings, using advanced AI techniques.
Process batches of already recorded audio or integrate it into your telephony platform to process audio as it is created on a per-call basis.
Specify a series of actions to take on the processed audio, such as summarization, task generation, security / compliance, fraud analysis and sentiment analysis.
Push your audio files in to the pipleline with our API or using our ready-made client tools.
Specify a recipe of actions to follow, as a series of AI tasks with prompts, each designed to process the audio in a specific way.
The Pipeline transcribes, summarizes and analyzes the audio, according to your instructions.
It creates raw output and organises them as VCon documents. A way to organise the results centred around the original audio conversation.
Once complete, the Pipeline pushes the output to your cloud storage as vCon documents, ready for you to use.
It can push to your cloud storage or fire off a webhook so you can integrate the pipeline into your business applications.