mediation Voice AI Pipeline

Transcribe, summarize, analyse and organize your conversations with our AI Pipeline.

Gain valuable insights that can be used for improving customer services and sales activities.

Implement security checks to help reduce fraud or to deliver on your compliance obligations.

Popular Use Cases

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Conversation Visibility

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Customer Services

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Fraud Analysis

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Compliance Monitoring

Operational Overview

i164.ai's Voice AI Pipeline automates the processing of large volumes of audio files, such as call recordings, using advanced AI techniques.

Process batches of already recorded audio or integrate it into your telephony platform to process audio as it is created on a per-call basis.

Specify a series of actions to take on the processed audio, such as summarization, task generation, security / compliance, fraud analysis and sentiment analysis.

Push your audio files in to the pipleline with our API or using our ready-made client tools.

The Pipeline transcribes, summarizes and analyzes the audio, according to your instructions.

Once complete, the Pipeline pushes the output to your cloud storage as vCon documents, ready for you to use.